SBR is proud to provide VOIP telephony systems, based on the Asterisk PBX / Voice Mail software. This telephony solution is a hybrid integrating traditional phone services with a digital system capable transporting call over your data network. This telephony solution is ideal for offices that have anywhere from 5-200 employees at a single location. This solution is very budget friendly, yet rich in powerful features.

There are many advantages to using SBR's telephony server.

1. Integrate your voice and data networks for more powerful messaging system. SBR's telephone solution may be configured to forward voice mail messages as email attachments.
    
2. This system is flexible, allowing for a combination of traditional analog telephone connection as well as internet base connection. With customized dial plans that may be configured to take advantage of the most cost effective dial route.
    
3. Auto-Attendant that will route your incoming call to the appropriate department (group of extensions) or a directory where a specific employee may be reached.
    
4. Call log & reports that allow you to monitor incoming and outgoing calls.
    
5. Call routing priority, routes incoming departmental calls to a person with the least calls, or the least amount of time on the phone for the day. This is a great feature to automate incoming call load balancing.
    
6. The system may be configured to record phone calls on demand, and allow supervisors to listen to customer services call in order to provide training to their call center employees.
    
7. Soft phone features allow traveling employees to make calls and receive call through their computers / laptops, by simply installing the software on their laptops. Internet connection is all that is needed.
    
8. Easy configuration and support for telecommuters and employees that desire to work at home on occasions. This is done by connecting their office telephone set to their home broadband router.
    
9. SBR standard telephones include the Cisco 7960G telephone set that provides exceptional performance for office environments.
    
10. SBR uses the Dell PowerEdge server family with RAID array hard drives to provide fault tolerance. This is a highly stable and robust server with mirrored hard drives that will ensure that you voice mail and PBX system are safeguarded at all times.

Please contact us to schedule an appointment with one of our consultants. They will assess your telephony needs and develop a comprehensive proposal.